Shipping Policy

Effective Date: 05/01/2023

Thank you for choosing Little bosses! This Shipping Policy outlines important information regarding the shipping and delivery of products purchased from our web store, located in Laval, Quebec.

1. Order Processing Time

We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days (Monday to Friday) from the date of purchase. Please note that processing times may be subject to change during peak seasons or promotional periods.

1. Shipping Methods and Rates

We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping options and rates will be displayed during the checkout process. The shipping rates are based on the destination, weight, and dimensions of the package.

1. Shipping Destinations

Currently, we offer shipping within Canada only. We do not offer international shipping at this time.

1. Delivery Time

The estimated delivery time depends on the shipping method selected during checkout and the destination address. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

1. Local Pick-Up

For customers in the Laval, Quebec area, we offer a convenient local pick-up option. During the checkout process, you can select the "Local Pick-Up" option and arrange a time for pick-up at our designated location. We will provide you with further instructions via email once your order is ready for pick-up.

1. Order Tracking

To track your order, you can use the tracking number provided in the shipping confirmation email. Simply visit the carrier's website and enter the tracking number to obtain real-time updates on the status and location of your package.

1. Shipping Issues and Damages

While we take great care in packaging and shipping your order, unforeseen issues may arise during transit. If you encounter any shipping-related issues, such as damaged or missing items, please contact our customer support team within 48 hours of receiving your package. We will work diligently to resolve the issue and ensure your satisfaction.

1. Shipping Restrictions

Certain items may have shipping restrictions due to their size, weight, or specific regulations. These restrictions will be clearly stated on the product page. Please review the product details carefully before placing your order.

1. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.

If you have any further questions or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience.

Thank you for choosing Little Bosses - Petit Boss